Privacy Policy

1 Introduction

This Privacy Policy (hereinafter "Policy") is published by jliboss (hereinafter "jliboss", "we", "us", or "our"), the operator of the online gaming platform accessible at jliboss.net and all associated subdomains and mobile versions (collectively, the "Platform"). This Policy governs how jliboss collects, processes, stores, shares, and protects the personal data of every individual who visits, registers on, or uses the Platform (hereinafter "you", "your", or "Player").

jliboss is committed to protecting the privacy and personal data of all players — particularly those accessing the Platform from the Philippines. This Policy has been drafted in alignment with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and applicable guidelines issued by the National Privacy Commission (NPC) of the Philippines. It also reflects the compliance requirements applicable to jliboss as an online gaming operator subject to PAGCOR oversight.

By registering an account, making a deposit, or otherwise using the jliboss Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to the terms of this Policy, you must not use the Platform.

2 Data We Collect

jliboss collects different categories of personal data depending on how you interact with the Platform. The categories of data we may collect are set out below.

2.1 Registration & Identity Data

When you create a jliboss account, we collect the information you provide during the registration process, including:

• Full legal name (as it appears on a government-issued Philippine ID)
• Date of birth (for age verification — you must be 21 years of age or older)
• Email address
• Mobile phone number
• Preferred username and password (stored as a cryptographic hash — never in plain text)
• City and region of residence within the Philippines (e.g., Metro Manila, Cebu, Davao, Quezon City)

2.2 KYC & Verification Data

Prior to processing your first withdrawal, jliboss is required under Philippine gaming regulations to verify your identity. KYC (Know Your Customer) verification may require you to submit:

• A copy of a valid, government-issued Philippine photo ID (passport, SSS ID, UMID, driver's licence, or PhilSys national ID)
• A recent proof of address document (utility bill, bank statement, or barangay certificate dated within the last 90 days)
• A selfie or live verification image for liveness detection purposes
• Source of funds documentation for high-value accounts, as required under Philippine AMLA regulations

2.3 Financial & Transaction Data

To facilitate deposits and withdrawals, we collect limited financial information, including:

• GCash or PayMaya mobile number linked to your e-wallet account
• Bank account details (account name, bank name, account number) for BPI, BDO, or Metrobank transfers
• Transaction history: deposit amounts, withdrawal requests, dates, and reference numbers
• Wallet balance and bonus credit records

2.4 Usage & Technical Data

When you use the jliboss Platform, we automatically collect certain technical and behavioural data, including:

• IP address and approximate geolocation (country and region level)
• Device type, operating system, and browser version
• Session timestamps: login times, session duration, and logout times
• Pages viewed, games played, bets placed, and in-platform navigation paths
• Device fingerprint data used for fraud detection and multi-account prevention

2.5 Communications Data

If you contact our support team via email, live chat, or any other channel, we retain records of that correspondence, including the content of messages, timestamps, support ticket reference numbers, and the resolution outcome.

3 How We Collect Your Data

jliboss collects your personal data through several channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions, you provide data to us directly.
• Automatically: Our Platform automatically collects technical and usage data through server logs, cookies, and similar tracking technologies each time you interact with the jliboss website or app.
• From third-party verification providers: Where jliboss uses third-party KYC or identity verification services to validate government IDs or conduct liveness checks, those providers share the verification result and relevant data with us.
• From payment processors: GCash, PayMaya, BPI, BDO, and Metrobank share transaction confirmation data with jliboss to confirm the status of deposit and withdrawal requests.
• From regulatory bodies: In certain circumstances, Philippine government agencies or regulatory bodies (including PAGCOR and the AMLC) may share information with jliboss relevant to our compliance obligations.

4 How We Use Your Data

jliboss uses the personal data we collect for the following purposes:

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (RA 10173), jliboss processes your personal data on the following lawful bases:

• Contractual necessity: Processing your registration data, KYC documents, and financial information is necessary to fulfil our contractual obligations to you as a jliboss account holder — including creating your account, verifying your identity, and processing your deposits and withdrawals.
• Legal obligation: jliboss is required by Philippine gaming regulations, the Anti-Money Laundering Act (AMLA), and PAGCOR directives to collect and retain certain categories of personal data. Processing for these purposes is mandatory and non-negotiable.
• Legitimate interest: We process technical and usage data on the basis of our legitimate interest in maintaining a secure, fair, and operationally stable platform — including fraud detection, multi-account prevention, and responsible gaming monitoring.
• Consent: Where we process your data for optional purposes — such as sending you promotional communications or personalising your in-platform experience — we do so only with your explicit, freely given, and revocable consent.

6 Data Sharing & Third Parties

jliboss does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes — ever. We may, however, share your data with carefully selected third parties in the following limited circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the minimum financial data required to process your deposit and withdrawal transactions. Each processor operates under its own privacy policy and applicable Philippine financial regulations.
• KYC and identity verification providers: Third-party identity verification services may receive copies of your government ID and selfie image for the sole purpose of performing identity and age verification checks on behalf of jliboss.
• Game providers: Software studios whose games are hosted on the jliboss Platform may receive anonymised player session data for game performance and fairness audit purposes. No directly identifiable personal data is shared with game providers.
• Regulatory and law enforcement authorities: jliboss will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government bodies when legally required to do so — including pursuant to court orders, regulatory investigations, or mandatory AMLA reporting obligations.
• IT infrastructure and cloud service providers: jliboss uses trusted, contractually bound technology partners for hosting, data storage, and platform infrastructure. These providers process data only as instructed by jliboss and under strict data processing agreements.

7 Cookies & Tracking Technologies

The jliboss Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to protect your account security, and to analyse aggregated usage patterns that help us improve the service. The categories of cookies we use are described below.

You can control cookie preferences through your web browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to and using the jliboss Platform. jliboss does not use third-party advertising cookies or share cookie data with external advertising networks.

8 Data Retention

jliboss retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account registration data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AMLA record-keeping requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification, as required by AMLA and PAGCOR regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as mandated by Philippine financial regulations.
• Customer support records: Retained for three (3) years from the date of the last interaction, or longer if the matter is subject to an ongoing dispute, legal proceeding, or regulatory investigation.
• Usage and technical data: Retained for up to thirteen (13) months in identifiable form for fraud investigation and security purposes, then anonymised or deleted.
• Marketing consent records: Retained for the duration of your opt-in consent, and for one (1) year following any opt-out, as evidence of your consent history.

When your personal data is no longer required and no legal hold applies, jliboss will securely delete or anonymise it in accordance with our internal data destruction procedures.

9 Security Measures

jliboss implements a comprehensive set of technical, organisational, and procedural security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• TLS/SSL encryption: All data transmitted between your browser or device and the jliboss Platform is encrypted using industry-standard TLS 1.2 or higher.
• Password hashing: Passwords are never stored in plain text. jliboss uses strong cryptographic hashing algorithms (bcrypt) to store password credentials securely.
• Two-factor authentication (2FA): Players are strongly encouraged to enable 2FA on their jliboss accounts. 2FA adds a second layer of verification to protect against unauthorised logins.
• Access controls: Access to personal data within jliboss's internal systems is restricted on a strict need-to-know basis. Only authorised personnel performing specific operational, compliance, or support functions may access identifiable player data.
• Penetration testing: jliboss conducts regular third-party security audits and penetration testing to identify and remediate vulnerabilities in the Platform infrastructure.
• Incident response: jliboss maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, jliboss will notify the National Privacy Commission (NPC) and affected players in accordance with Philippine Data Privacy Act requirements and applicable timelines.

10 Your Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jliboss:

• Right to be Informed: You have the right to be informed about how your personal data is being collected and processed — which is the primary purpose of this Privacy Policy.
• Right to Access: You may request a copy of the personal data jliboss holds about you, along with information about how it is being used. We will respond to access requests within thirty (30) days.
• Right to Correction: If any personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct or update it. You may update basic account information directly through your account settings.
• Right to Erasure / Right to be Forgotten: You may request that jliboss delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. Note that jliboss may be legally required to retain certain data under AMLA and other Philippine regulations, which takes precedence over erasure requests.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interest grounds, subject to jliboss's overriding legal or operational needs.
• Right to Data Portability: Where technically feasible, you have the right to receive your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.
• Right to Lodge a Complaint: If you believe jliboss has violated your rights under Philippine data privacy law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the rights above, please contact our Data Privacy Officer at [email protected] with the subject line "Data Privacy Request". We will acknowledge your request within seventy-two (72) hours and aim to resolve it within thirty (30) calendar days.

11 Minors

The jliboss Platform is strictly intended for individuals who are 21 years of age or older. This is the minimum legal age for participation in online casino-style gambling in the Philippines. jliboss does not knowingly collect, store, or process personal data from anyone under the age of 21.

All accounts are subject to age verification during the KYC process. Any account found to belong to an individual under the age of 21 will be suspended immediately. Any personal data collected in relation to an underage account will be securely deleted once the violation is confirmed, except where retention is required by applicable law.

12 Changes to This Policy

jliboss reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or an in-platform notification prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically to stay informed about how jliboss protects your personal data. Your continued use of the Platform following any update to this Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, please contact us to discuss your options, including account closure.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jliboss handles your personal data, our Data Privacy Officer and support team are available 24 hours a day, 7 days a week — including all Philippine public holidays.

Please include "Privacy Policy" or "Data Privacy Request" in your email subject line so our team can route your inquiry to the appropriate personnel promptly.